We provide the following shipping options:
·Overnight Shipping - Mon-Thurs
·2nd Day Air - Mon-Wed
·Ground Shipping - Mon-Friday (when available)
Please note that some orders placed late in the week may beheld and shipped the following Monday. We do this to ensure that your wine order makes it to the destination without having to sit idle on a truckthrough the weekend.
During special promotions, please allow up to 3 businessdays for your order to be charged and processed, plus the estimated shippingtime-frame for the shipping method you have selected. If you have any questionsabout your order or its delivery status, please call us at 509.786.2097 oremail us at firstname.lastname@example.org.
MercerEstates typically offers Ground, 2nd Day Air, and Expedited Next Day Deliveryservices. However, during extreme weather conditions or temperature variances,we want to ensure that the quality of your wine is not impacted. Because ofthis, we do not offer Ground shipping during such weather conditions. Wewill contact you to communicate any delays. Weather information and expectedshipping timelines can be found on the home page of our online shop. Thisinformation is updated frequently.
Important: Your wine shipment must be signed for by someonewho is at least 21 years of age. UPS / FedEx is not allowed to leave wineshipments on a doorstep.
We suggest sending wine to your place of work or yournearest UPS / FedEx store to avoid delivery delays. A total ofthree delivery attempts will be made before the shipment is returned to ourfacility. If you shipment is returned due to inability to deliver, we willcontact you for new shipment information. Additional shipping chargeswill apply.
If you have any questions about your order or its deliverystatus, please email email@example.com.
While we do our very best to package your shipment securely,wine packaging can be fragile. If your wine was damaged in shipping,flawed or seems off, please contact us.