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FAQ:

Q: Can you ship wine to my state?

A:  State laws restrict or prevent shipping winedirectly to consumers in some states. We are only able to ship wine purchasedover the internet to the states listed: CA, CO, FL, GA, ID, IL, IA, ME, MD, MI, MN, MT, NE, NV, NY, NC, OH, OR, SC, TX, WA, DC, WI, WY. Deliveries can only be made to physicaladdresses. We cannot ship to Post Office boxes or APR/FPO addresses. Some statesrestrict the amount a consumer can have shipped from a winery. If you haveadditional questions regarding shipment to your state, please call the wineryat 509.786.2097

 

Non-wine items are available for shipping to all states.

 

Q: Do you ship internationally?

A: Due to customs restrictions, we cannot ship wineinternationally.

 

Q: Do you ship to P.O. Boxes?

A: Unfortunately, we cannot ship to P.O. boxes, GeneralDelivery, or APO/FPO.

When shipping wine, we strongly recommend that you use abusiness address if possible, as someone 21 or older must be available to signfor the shipment.

 

Q: Can I expedite shipping?

A: Expedited shipping options are available for anadditional charge. You will be presented with the option to select fromavailable shipping options upon checkout.

 

Q: Can you hold my wine shipment at the winery? We'd like topick it up at your tasting room.

A: Yes, you can arrange to have your shipment available forpickup.  Your wine will need to be picked up within two weeks ofpurchase. 

 

Q: Who should I contact if I have trouble ordering?

A: If you are having trouble ordering wine from the MercerEstates online store, please email info@mercerestates.comor call us at 509.786.2097.  Your email or voicemail will be responded towithin 24 hours during the week and 48 hours over the weekend by ourDirect-to-Consumer team.